• Illustration of a Black woman with closed eyes. Around her are clouds with lightening flashes

Emergency contacts and helpful services:

Domestic & sexual abuse

If it is an emergency and you or someone else is in danger, call 999

  • Cambridge Women’s Aid 01223 361214
  • Cambridge Rape Crisis: 01223 245888. Wednesdays 7pm – 9:30pm/Sundays 10am – 12.30pm. Email support@cambridgerapecrisis.org.uk
  • Peterborough Women’s Aid: Refuge line 01733 595022 Advice line 01733 894 962
  • Peterborough Rape Crisis: 01733 511250 Email admin@prccg.org.uk
  • Sexual Healthline: 0300 123 7123
  • National Domestic Abuse helpline: 0808 2000247
  • LGBT Helpline: 0800 999 5428
  • National Rape Crisis helpline: 0808 802 9999

Sexual health

  • Contraception and Sexual Health Service (iCASH) Tel: 0300 300 30 30.
  • The Elms, Sexual Assault Referral Centre, Tel: 0330 223 0099 9am-9pm (Monday-Sunday) www.theelmssarc.org
  • Emergency Contraception (72 hrs), available from iCASH (above), any chemist (when a pharmacist is present), or your GP.
  • Sexual Healthline: 0300 123 7123

Housing

  • Jimmy’s Night Shelter (24/7) 01223 576085
  • Cambridge City Council – 01223 457918, out of hours – 0330 053 8109,
  • East Cambs District Council – 01353 665555, out of hours – 07710 978900
  • South Cambs District Council – 01954 713000, out of hours – 01253 501117, homelessness emergency: 01253 501117
  • Huntingdonshire District Council – 01480 388 318, Out of hours – 01480 434167
  • Peterborough City Council- 01733 864064, Out of hours – 01733 864157

Emotional support

  • Lifeline – (Cambs & Peterborough), 0808 808 2121 (11am-11pm)
  • Mind Infoline – 0300 123 3393 (Mon-Fri 9am-6pm)
  • support via text: Qwell – www.qwell.io (18+)
  • Samaritans: 116 123 Samaritans.org

Eating disorders

First response service

If you are worried about harming yourself or feel you are at serious risk to yourself you can call 111 – and choose the mental health option. A Mental Health Professional will assess your situation and provide you with information on what to do or where to go. You can call this number even if you have no credit on your phone. It is always free.

This is the first response service and is for anyone, of any age, living in Cambridgeshire and Peterborough. Specially trained mental health staff will speak to you and discuss with you your mental health care needs – instead of you having to go to accident and emergency departments of local hospitals.

Help in a crisis | CPFT NHS Trust

24/7 free text service

SHOUT is a free, confidential and 24/7  text messaging service for anyone who needs support. If you are struggling to cope and need to talk, trained Shout Volunteers are available to talk with you.

If your life is at imminent risk, please call 999 for immediate help.

Text HEAR to 85258